Your team isn’t needy. It’s rhythm-starved.
When a team brings every question to the leader, the problem usually isn’t the people. It’s missing rhythm. How to give uncertainty a home.
Barry Morris · Field Notes
“Have you got a sec?”
If you lead a team, you know it almost never is a sec. Those quick questions, corridor grabs and “can I just check this with you” moments slowly eat your day. Then you get home feeling fried, scattered, and somehow still behind.
It’s easy to start thinking: why can’t they just make a decision? Why does everything have to come through me? Why do they need so much reassurance?
Fair questions. But here’s the shift I want to offer.
Your team probably isn’t needy. They might be rhythm-starved.
Why the label matters
If you label the team as needy, you start getting frustrated with the people. You try to fix their confidence, their competence or their attitude.
But if you see the team as rhythm-starved, you can fix the system. And that’s a much more hopeful place to work from.
When a team keeps coming to you for everything, they’re usually looking for certainty. They don’t know where a decision should live. They don’t know what counts as urgent. They don’t know how much authority they have. They don’t know whether they’ll be backed if they make the call.
So they come to you. Not because they’re useless. Because you’ve become the safest place to put uncertainty.
How useful leaders become necessary ones
This pattern usually starts with something good. A leader keeps the door open because they want their staff to feel supported. They step in because they care, and because they’re good at it.
Over time, the open door becomes a decision pathway. Staff get more skilled at briefing the leader and more hesitant to act without them. The leader experiences this as responsibility. The team experiences it as safety. The organisation experiences it as normal.
And slowly, a useful leader becomes a necessary one.
The strategic work gets done at night, not because the leader manages time badly, but because uninterrupted thinking only starts once everyone else has gone home.
Interruptions are clues
Here’s the reframe. Repeated interruptions aren’t just annoying. They’re information. If the same kinds of questions keep landing on you, those questions don’t have a home yet.
So instead of asking “why are they so needy?”, start asking: what rhythm is missing?
The answer is usually one of these:
- A decision pathway. Which decisions can staff make on their own, which need a quick consult, and which must come to you?
- A predictable check-in. A set time each day when half-formed problems can be brought, so they don’t arrive one at a time.
- A simple escalation rule. What counts as urgent, and what can wait for the check-in?
- A better way to bring problems. Ask staff to bring the problem, what they’ve tried, and what they recommend.
Your team doesn’t need unlimited access to you. They need predictable support.
You might be surprised how often they already know.
Leaders in the 90-Day Implementation Lab work on exactly this. Read how one frontline leader nearly halved her capacity leaks.